A Great Place to Live

Utility Billing

Utility Billing Clerk: Mary Padilla
Phone Number: 509-882-9201
Fax Number: 509-882-3099
Mailing/Physical Address: 207 West Second Street, Grandview, WA 98930
E-mail Address: mpadilla@grandview.wa.us
Office Hours: 9 am to 5 pm, Closed Noon to 1:00 pm, Monday – Friday Excluding Holidays

Utility Information and Forms

Utility Rate Sheet 2017

Industrial Rate Sheet 2017

2017 Holiday Garbage Schedule

AUTOMATED PAYMENT PLAN

Application for Reduced Utility Rates

 

Utility Billing Schedule

  • Utility bills are mailed on the last working day of each month and are due and payable on the 20th of each month.
  • Utility bills become delinquent on the twenty-first (21st) day of the month billed.  A ten percent (10%) fee is added to the account.
  • Door hangers are delivered on the 15th of the following month to all customer who have a delinquent balance.  A $5.00 fee is added to the account.
  • If the account continues to remain delinquent at the close of business (5:00 p.m.) on the due date stated on the door hanger, water service will then be DISCONNECTED.  A $25.00 fee for turning on the water will be added to the account.  All charges must be paid in full before water service is restored.
  • If the water is turned off and the customer requests the water to be turned on after 4:00 p.m., an additional fee of $80.00 will be charged to cover the overtime labor costs.
  • The City does not grant extensions on utility accounts.  Bills must be paid by the above schedule.
  • There is a drop box located in the parking lot (brown) of City Hall for customer payments.  No cash deposits in the drop boxes, please.

Please call 509-882-9201, and we will be happy to answer any questions you have regarding your utility account.